My car over the weekend of Jan 10th 2015, broke down, thankfully at my house, not in the middle of no where or interstate. I had my car fixed twice the last 8 months, before that no problems with my car, I bought it brand new in 2003 and had 0 miles. After the second time taking it in to a nationally known chain, and again for a 3rd time breaking down I have had enough. I called Brad's auto Monday morning. I explained to him my situation and asked if he was able to at a look at my car if I had it towed to his place. I am a single mom and need transportation. He was so nice , said of course he would, and within about 2 hours I had it there. I had never been to his place before, but I looked on here GOOGLE, and he has wonderful reviews. I needed someone who would treat me like a customer, a person, not just another way to get money. I am the first to admit I know nothing about repairing or understanding terms for most things that break down on vehicles. He never once made me feel stupid or uneducated nor spoke down to me like the national chain did. He asked me several questions about what was wrong ( my car would turn on, and the lights and radio would work) , but it was like the engine was gone. It would not turn over , no sound, no click , nothing. I knew for sure it was not the battery , i had it changed in Nov, yes not even two months ago, but they did more work and charged me over 600 bucks at the other auto body place . And now not 2 months later its dead again. I was so upset. Yes the owner is the one who helps you, listens and explains in detail but in a way that anyone can understand what is wrong. He called and said my ignition was shot. So for him to check the rest of the car to make sure it was ok, he had to get it to run. So of course I said yes please fix that. He said it would be done with in about 2-3 hours and then they would check the entire car over and let me know if they find anything else. Right on time, he called , said one other thing was wrong. I gave the go ahead. He told me they should have it done by 5, but if not, for sure in the morning. I had no problem with that, thank goodness my parents loaned me their car until mine was done. He did an excellent job. They test drive it before and after to make sure its done and correct. They warranty their work. NO one anymore does that for people. I have lived in Melbourne for over 15 years and I have now found my to go guy for everything car wise. Even his oil changes is half the price from almost anyone else in Brevard county. When i picked it up, he again explained what he done, and when i had several questions , he was very patient . He was awesome! I would recommend his services to anyone and this is the honest truth, I have never written a review before, you could probably tell I am going on and on. But I feel I need to , so that others like me who need their car, and can't afford 1200 bucks ( i spent over 2000 with the other place in less than 6 months) on their vehicle , take it to Brads auto. He is priced right and if you are like me and have no idea what is what , that you do understand before he does the work. I would have my car towed 100 miles if i had to , just so they could fix my car. IT is very rare to find someone in this business like Brad's. So please if ever you need something, give him a call and he will make sure you are taken care of and not taken for and ripped off so that in less than two months you would have to take it back again. I know he took great care of me, and told me if I had any questions or problems to call him or get it into him asap, and he would take care of it. So , thank you Brad's auto for making my car safe again. Big chains are not always better , they usually are the worst. They don't care, get in get out and take u for anything they can. Not brad's, his staff is amazing, friendly , and i will now go now other place than his. Thank u again!!!