First, let me begin by saying that these are some of the nicest guys I've ever met: cordial and funny. They're willing to listen and respond to your questions and do not leave you feeling as if you were rushed out the door. Plenty of shops leave you feeling like yet another customer; these guys make you feel like a friend. Second, they're also exceptionally knowledgeable about cars. I'm not talking about your standard, "I know what was taught in the manual," sort of knowledge. I am talking about knowledge of the issues that surround the various makes and models of the cars and their parts. Wondering what's causing that part to malfunction? Well, they've already come up with some possibilities. You're not going to walk out without a full diagnosis of the problem and a solution. Third, they saved me a ton of money and took care of me in the process. I got a quote on my A/C system from another very well-known chain here to fix my A/C for *$1300.00*. Not only did that make *my* jaw hit the floor, but it did the same for these guys, too. Long story short, they ran the diagnostics, found the problem, and found the solution for me, one that ultimately saves me around $800.00 bucks. They weren't interested in nickel-and-diming me; they wanted to fix the actual problem. So, they did so and showed me how to save a bunch of money in the process. Needless to say, I will be returning to this ship for all future repairs and services. They save me money, treat me like a friend, and are willing to actually *fix* the problem while doing it. I highly recommend this shop. You won't be disappointed.