Palm Bay Auto Repair

They go above and beyond for their customers. I recommend them to everyone!!!!

Brad's Auto get's a 5 star rating from our family! The customer service from the manager Brad is impeccable. His personality is very warm and friendly. The mechanics Glen, Evan, & Tim are very knowledgeable about all of our family's vehicles and each one takes the time to answer my questions I have about my vehicle. I am so glad I found this shop!

Very, very honest and reliable. Great service and mechanics. I had trouble with the rack and pinion, other shops wanted to replace the entire thing, but they didn't have to, it was a part that was separate. Other shops wouldn't have told me that. That speaks to how honest they are. Brad and his shop saved me hundreds of dollars on a repair others would have charged me unnecessary parts cost for. I highly recommend them.

I've never heard of Brad's until one day I seen a coupon for a oil change in one of the papers. Oil changes have drastially gone up within this last couple of years, and it's almost impossible to find a inexpensive one these days. I went to Brad's for the first time and I have to say it was probably the BEST customer service I've ever had.They did my oil change very quickly, and they were all so nice. So I referred my father there because he also needed an oil change. He was also very happy with his exerience. Well last week I needed an alignment and called Brad's to see if they do alignments because I thought they only did oil changes. Before calling Brad's I made some phone calls and everyone in town wanted to charge an arm and a leg. I remembered that Brad's does tires so I called to see if they also do alignments and they told me they did. When they told me the price I couldn't believe it. It was an awesome deal. So I brought it in. Well, they told me it would be a little more because the struts that were put on the week before completely took the car out of alignment and they would have to work extra hard and spend more time on it because of that. So I told them ok because regardless I needed an alignment. I was really upset though because I should've just brought the car straight to them, but just recently I found out that they do EVERYTHING. So anyway, Brad called me after the weekend was over and I went to pick up my car. When I got there he told me that he was thinking about my car, and told me that because someone else screwed up on my car before I brought it to them (even though they had to fix everything that was done wrong)...he wasn't going to charge me extra. Yes, he gave me the price of a regular aligment even though they actually even FIXED the other guy's mistake. Unbelievable. So nice of them. So my father came with me because he had to pick up his car because we dropped it off for an oil change earlier (his second time going there now-he likes them too).. Brad saw that my father was looking for some money, and didn't have it. My mother is in her final stages of dementia and he takes care of her and doesn't work because of that, and because he's also sick himself...so he pulled out a credit card. I didn't want him to pay them with a credit card because they charge them so I offered to pay for his oil change. Brad looked at him and told him not to worry about it. I really could not believe it. I've never ever in my life experienced anything like this, and neither has my father. God blesses people like this, and for them to see that my father couldn't afford it and do that just blows my mind. I think this is why they're doing so well. They treat their customers like royalty. They're honest, very very friendly (I feel like I'm visiting my friends when I go there), caring and professional. There's only one thing I regret....and that's not finding them sooner. I wasted so much money on so many different mechanics in this town over the years when all this time there was Brad's. Too bad there's only 5 stars. I'd give them a 10. God bless you guys and remember what goes around comes around. I will be telling everyone about your place.

Great service. They have done some work on my car free of charge.

My car over the weekend of Jan 10th 2015, broke down, thankfully at my house, not in the middle of no where or interstate. I had my car fixed twice the last 8 months, before that no problems with my car, I bought it brand new in 2003 and had 0 miles. After the second time taking it in to a nationally known chain, and again for a 3rd time breaking down I have had enough. I called Brad's auto Monday morning. I explained to him my situation and asked if he was able to at a look at my car if I had it towed to his place. I am a single mom and need transportation. He was so nice , said of course he would, and within about 2 hours I had it there. I had never been to his place before, but I looked on here GOOGLE, and he has wonderful reviews. I needed someone who would treat me like a customer, a person, not just another way to get money. I am the first to admit I know nothing about repairing or understanding terms for most things that break down on vehicles. He never once made me feel stupid or uneducated nor spoke down to me like the national chain did. He asked me several questions about what was wrong ( my car would turn on, and the lights and radio would work) , but it was like the engine was gone. It would not turn over , no sound, no click , nothing. I knew for sure it was not the battery , i had it changed in Nov, yes not even two months ago, but they did more work and charged me over 600 bucks at the other auto body place . And now not 2 months later its dead again. I was so upset. Yes the owner is the one who helps you, listens and explains in detail but in a way that anyone can understand what is wrong. He called and said my ignition was shot. So for him to check the rest of the car to make sure it was ok, he had to get it to run. So of course I said yes please fix that. He said it would be done with in about 2-3 hours and then they would check the entire car over and let me know if they find anything else. Right on time, he called , said one other thing was wrong. I gave the go ahead. He told me they should have it done by 5, but if not, for sure in the morning. I had no problem with that, thank goodness my parents loaned me their car until mine was done. He did an excellent job. They test drive it before and after to make sure its done and correct. They warranty their work. NO one anymore does that for people. I have lived in Melbourne for over 15 years and I have now found my to go guy for everything car wise. Even his oil changes is half the price from almost anyone else in Brevard county. When i picked it up, he again explained what he done, and when i had several questions , he was very patient . He was awesome! I would recommend his services to anyone and this is the honest truth, I have never written a review before, you could probably tell I am going on and on. But I feel I need to , so that others like me who need their car, and can't afford 1200 bucks ( i spent over 2000 with the other place in less than 6 months) on their vehicle , take it to Brads auto. He is priced right and if you are like me and have no idea what is what , that you do understand before he does the work. I would have my car towed 100 miles if i had to , just so they could fix my car. IT is very rare to find someone in this business like Brad's. So please if ever you need something, give him a call and he will make sure you are taken care of and not taken for and ripped off so that in less than two months you would have to take it back again. I know he took great care of me, and told me if I had any questions or problems to call him or get it into him asap, and he would take care of it. So , thank you Brad's auto for making my car safe again. Big chains are not always better , they usually are the worst. They don't care, get in get out and take u for anything they can. Not brad's, his staff is amazing, friendly , and i will now go now other place than his. Thank u again!!!

Shortly after i moved to the area from ct I needed to replace my clutch. I drove around to many places getting quotes because I knew no one and didn't know where to go to for the best shop. Finally after searching around and getting an attitude from every other shop in Palm Bay and being told it couldn't be done for a week I found brads. Not only did he quote me out the best price he treated me like a human being, he got me in and out in a couple hours the next day, and he didn't try to get me to buy something additional that i didn't need. Since that day I have made Brads my one stop shop. I've also had my timing belt and water pump done in one day and I now get my oil changed and will be going back for all my work. Long story short their fast, reliable, nowhere near over priced and best of all honest and friendly. Thanks again Brad

I highly recommend Brad's Auto! Never have I had such an amazing experience from a mechanic before. They are extremely honest and trustworthy.

First, let me begin by saying that these are some of the nicest guys I've ever met: cordial and funny. They're willing to listen and respond to your questions and do not leave you feeling as if you were rushed out the door. Plenty of shops leave you feeling like yet another customer; these guys make you feel like a friend. Second, they're also exceptionally knowledgeable about cars. I'm not talking about your standard, "I know what was taught in the manual," sort of knowledge. I am talking about knowledge of the issues that surround the various makes and models of the cars and their parts. Wondering what's causing that part to malfunction? Well, they've already come up with some possibilities. You're not going to walk out without a full diagnosis of the problem and a solution. Third, they saved me a ton of money and took care of me in the process. I got a quote on my A/C system from another very well-known chain here to fix my A/C for *$1300.00*. Not only did that make *my* jaw hit the floor, but it did the same for these guys, too. Long story short, they ran the diagnostics, found the problem, and found the solution for me, one that ultimately saves me around $800.00 bucks. They weren't interested in nickel-and-diming me; they wanted to fix the actual problem. So, they did so and showed me how to save a bunch of money in the process. Needless to say, I will be returning to this ship for all future repairs and services. They save me money, treat me like a friend, and are willing to actually *fix* the problem while doing it. I highly recommend this shop. You won't be disappointed.