Palm Bay Auto Repair

hours of operation:Mon - Fri: 7:30 AM - 5:00 PM
5

First, let me say I am a very detailed person and was also a mechanic as well, but I do something else now for a living. I have tried the local automotive service franchise "chain" type stores with their on again and off again reliability and have had enough of the high prices as well. I expect perfection from repair services and don't appreciate their hit and miss approach to finding the cause of vehicle issues. Discovering Brads was very fortuitous. I originally started going to Brad's Auto about three or four years ago when I spotted an oil change coupon for them at my local credit union. Even though I could do the work myself, it doesn't make sense when they could do it quicker and cheaper than I could, and bonus- I don't have to get dirty! The trust I have developed with Brad and his crew over the past few years is nothing short of wonderful. I could not say that about any other automotive service I have EVER dealt with. They not only take the time to explain when and why your vehicle may need something, but also when it doesn't! (try and get that kind of honesty from a dealership or franchise chain service department!) They offer solutions to fit your budget if need be, and work efficiently and quickly. Price-wise, I have yet to meet a more fair service establishment. I now take not only all of my vehicles to them for services big and small, but both of my kids cars as well, and recommend them to anyone looking for great service from certified knowledgeable mechanics at excellent prices.

1

I brought in my mustang here to get a head gasket replaced and was appalled by how amatuer everything was taken care of by Brad and his staff. First of all I brought the car here to get the car done in timely manner because it was my daily driver. It ended up sitting there in the shop for 6 weeks because Brad said it wasn't a priority and he was losing business (why did I have to pay the price because Brads amatuer mechanics were in over there head?). Not only was the work NOT done in a timely manner, the work was also done terribly. When a head gasket is replaced the heads should have been sent out to be pressure tested, when asked if this was ever done Brad told not to worry and that everything was checked but when I talked to the mechanic he said only a compression test for the Pistons was done. If the heads were truly ever tested Brad would have had a receipt from a third party to confirm this because he does not have the equipment at his shop to do this. The only reason I put up with this was because I was promised the work was going to be done at no charge (about 4 weeks after I brought the car In) and was told all the work would be covered under a warranty). Only 2 months and about 5,000 miles later I went back to the shop because my car was burning excessive oil. When I told Brad and had him look at it he said it sounded like piston rings. How could that be if he said they did a compression test? After being confronted Brad through a temper tantrum and said he refused to work on the car. I called the place that covered the warranty and they said the work isn't covered by the warranty because it was free. So now I am left buying and replacing the motor in my Mustang. So if you like being lied to, and having your car not done the right way take it to Brads, but if you actually care about your car I would suggest you bring it to another local mechanic that actually cares about his reputation.

5

My girlfriend and I recently moved to the Melbourne/Palm Bay area for work purposes. We've been sharing a vehicle up until recently where I finally purchased one of my own, a 2012 Audi Q5. The vehicle was bought from a reputable used car dealership in Winter Park, but comes as-is, so I assumed it had at least some issues that may cost me, considering it's a European vehicle. Took it for inspection, first to the local Audi dealership where they found a small amount of issues, nothing major, thankfully. And then took it to Brad's for a second look..same outcome, no major issues. Car kept. Audi (of course) charges an arm and leg for even the most minuscule of services, in this case a 55k Maintenance, which after revising the print-out, is an Audi glorified oil change. Brad and his guys knocked out the full synthetic in maybe and hour (at max), for a fraction of the price! Less than half of Audi's quote. Car runs great, smooth, no issues. Per most of the comments here (which btw definitely influenced my decision to pay them a visit in the first place) Brad and his mechanics is an honest, down to Earth shop who will do the same work -- if not, better -- than your chains and sometimes major dealerships in more of a reasonable price range. No, actually, the best prices I've paid for work thus far! Wish we knew of them sooner before taking the gf's galant to 2 different chain shops, which one seemed to cause the issue that the other had to fix. I'm sure it would've been done properly the first time if we'd have taken it to Brad's. Oh well, you live and learn. Got to Brad's! HIGHLY recommended.

5

Brad's auto did really good work on my car. I haven't been in Brevard too long and the two or three times I went to other places I won't mention their name I would have to take my car back until the problem was solved. With Brad's Auto it was one and done. I was having a horrible day when I took my car to Brad. My wife is pregnant and was recently diagnosed with ulcerative colitis. She couldn't leave the home. Brad offered to take me home and even allowed me to leave the car in his shop till I was able to pick it up. With that alone he has a new customer for life. He's professional and has a great sense of humor. I'm so satisfied I'm going to put his logo on my website and hope he gets more and more customers.

5

Awesome shop, trustworthy and nice. Go the extra mile too.

5

Good Service, Good waiting room with AC and bathroom!

5

Great customer service and very fast work! Very honest!

5

They go above and beyond for their customers. I recommend them to everyone!!!!

5

Brad's Auto get's a 5 star rating from our family! The customer service from the manager Brad is impeccable. His personality is very warm and friendly. The mechanics Glen, Evan, & Tim are very knowledgeable about all of our family's vehicles and each one takes the time to answer my questions I have about my vehicle. I am so glad I found this shop!

5

Very, very honest and reliable. Great service and mechanics. I had trouble with the rack and pinion, other shops wanted to replace the entire thing, but they didn't have to, it was a part that was separate. Other shops wouldn't have told me that. That speaks to how honest they are. Brad and his shop saved me hundreds of dollars on a repair others would have charged me unnecessary parts cost for. I highly recommend them.