New to the area, found Brad's on google. My AC wasn't working properly. They got me in right away and had it fixed in a day! They thoroughly explained what was wrong and even showed me the failed parts. Based on this experience, I trust them and would highly recommend them! Price, timeliness, friendliness, communication, trustworthy...all around great experience! Jerry was my main point of contact - his Master Tech was amazing too but I didn't get his name.