I recently moved to West Melbourne and needed to get established with a garage that would provide routine maintenance. I wanted a hometown garage where I would be treated like family instead of being "just another service" at a dealership. I had an issue with the left rear door lock on my 2016 Chevy Trax and Jerry spent 20 minutes on the phone answering my questions to ease my anxiety over finding a new garage. I made an appointment that same day and at the garage, he took the time to explain how he arrives at his pricing and the sources for parts. His tech Ben diagnosed the problem and they had a new actuator by the next day. Ben disassembled and reassembled the door without leaving any sign that parts had been replaced. I could not be happier! All the catch phrases on his website seem to be true: repairs done right the first time, work hard to earn your trust, service you can rely on. I feel relieved to have found Brad's Auto Service to maintain my car in proper running condition! Thank you Jerry and Ben!